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Frequently asked questions. Can’t find what you need? Email us.

Crisis Resources

Repaired is not a crisis service. If you or someone you know needs immediate support:

  • 988 Suicide & Crisis Lifeline: call or text 988
  • Crisis Text Line: text HOME to 741741
  • National Domestic Violence Hotline: 1-800-799-7233
  • Emergency services: 911
What is Repaired?
Repaired is a structured, private process for two people to work through conflict together. Built on peer-reviewed relationship and communication research, it guides you step by step, at your own pace.
Is Repaired therapy?
No. Repaired is not therapy, counseling, or mental health treatment. It is a communication protocol. If you are in crisis or experiencing abuse, please call 988 or text HOME to 741741.
Do I need to be in the same place as my partner?
No. Each person works through their phase privately and at their own pace. You never have to be in the same room or even available at the same time.
What does my partner see?
Only what you choose to share, and only when the process allows: by default, the other person reads your side once they have written their own. Anything you mark "just for you" is never shared.
What happens if I exit mid-repair?
What you have written is saved, and you can pick up where you left off the next time you open Repaired.
Can I use Repaired for a situation involving abuse or coercion?
No. Repaired is designed for two people in a roughly equal dynamic who both want to repair the relationship. It is not appropriate for situations involving abuse, domestic violence, or coercion. If that describes your situation, please reach out to the National Domestic Violence Hotline at 1-800-799-7233.
What if I or my partner need to stop?
Either person can exit at any time. There is no obligation to continue. Before a repair begins, a safety check screens for situations where the process is not appropriate. If a concern is flagged, the repair does not start and crisis resources are shown.
Is my repair content private?
Yes. Your repair responses are stored securely and are only visible to you and, at the moments you choose, your repair partner. We do not read, share, or use your repair content for any purpose other than delivering the service.
I invited someone but they never responded. What now?
Invites expire after 72 hours. You can send a new invite if the person missed it.
How do I delete my account?
Use "Delete account" on your profile. You download a copy of your data first, then confirm. Deletion is immediate and cannot be undone, and it cancels Repaired Plus. Section 4 of the Privacy Policy explains what is removed and what remains.
Is there a cost?
Repairs, check-ins, Know Yourself and Grow are free. Repaired Plus is an optional subscription that adds AI features on top.
My question isn't here.
Email us at support@repairedapp.com and we'll get back to you within a business day.

Still need help?

Email us at support@repairedapp.com. We respond within a business day.

For security vulnerabilities, email security@repairedapp.com instead.

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